Hotel Policies

Check-In: 3 PM

Check-Out: 12 PM

Pet-Free Hotel

Pets are not allowed on property, however we gladly accept service and guide dogs. Your pets may be boarded at The Pooch Hotel which is located 2 miles away.

Kids Stay Free

Up to two children stay free when sharing a room with up to two adults, subject to maximum room occupancy restrictions and subject to availability. Baby crib/cot is complimentary while rollaway beds may be chargeable. Rules for maximum room occupancy will supersede this offer.

Kids Eat Free

For registered guests only. This is available for children:

  • When ordering for breakfast, lunch & dinner;
  • When ordering in the hotel’s dine-in restaurant;
  • When ordering from the Kids’ Menu (which must consist of at least 1 main course and 1 dessert) and;
  • When accompanied by at least one adult who is registered as a hotel guest at Holiday Inn Dallas-Richardson and must order at least one main course from the full priced menu.

The Kids Eat Free offer is limited to up to four children per dining family, per meal OR up to two children per parent, per meal.


Complimentary outdoor parking is available.